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pdgreene On Softonic since January 2012

pdgreene
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  • 51% (43 out of 85 visitors liked
    this user's reviews)
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  • 1 ratings
  • 1 reviews

"A few problems you should be aware of."

  • 8.0
  • 8.0
  • usability8
  • Stability8
  • Installation10
  • Functionality7
  • Appearance8

I have Skype on auto-credit, but it ends my Skype calls to tell me my account is out of money. In minutes it auto-credits the account and I'm able to Skype again. But it shouldn't be necessary to end calls like this; it's a technology problem that should be fixed. Does anyone know how to contact Skype to pressure them to correct flaws like this? Another obvious problem is that Skype does not have a clear feedback center, which is why I'm writing here (I'm a programmer myself, so I would like to contact Skype's programmers). Skype is great, a definite step forward. But unfortunately the company is lacking in openness to user feedback, and they have a few persistent technology challenges they have not yet risen up to tackling. --Paul

Pros
  • Tremendous step forward in voice and face-to-face communication.
Cons
  • Even in auto-credit mode, Skype ends your call to tell you your account is out of money. And then credits the account a few minutes later. This should not have to happen as often as it does.
  • Skype has no clear feedback center, so they don't receive messages like this, and therefore don't fix problems like this.

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Views:
3,207
Date:
28 Jan 2012

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